Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

  1. Shipping methods: Calailis ships from two Locations -- United States Warehouse and United Kingdom Warehouse. UK orders are shipped from our UK warehouse and all other orders are currently shipped from the US. Shipping fees are based on delivery location. VAT will be included.
  2. Shipping fee: This is a 3-5 working day service priced at $3.99.
  3. Shipping Address: We will ship from Houston, USA or California, USA depending on the proximity to your shipping address to ensure that the package is delivered as soon as possible.
  4. Shipping Time: The time frame of an order delivery is divided into two parts:
    • Processing time: 1-3 Days
    • Shipping time: 1-5 Days
    Order before 3pm to receive your order in 3-5 days (Monday - Friday, US only). Any orders placed after 3pm on Friday will be delivered on Monday. Any orders placed after 3pm on Saturday will be processed on Monday(as it is a next working day service)
  5. Delivery Email: Once your payment is approved, you will receive an e-mail when your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your order has shipped which will include your tracking number and a link to check the journey of yours CALAILIS.
  • Important Note

Calailis offers Route shipping protection for all online shop orders and strongly encourage Customers to opt into this insurance.

Calailis is not responsible for lost, stolen, or damaged packages if/when a customer opts out of Route shipping.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 24 – 72 hours for the tracking information to show.

  • How long will free shipping cost delivery take?
Zone Carrier Shipping Time (business days)
US

USPS

UPS

3-5

3-5

UK

Hermes

Royal Mail

1-3